Project 01

Third-party authorization

Authorizations are created inside Dopax Desktop. Open User Settings, choose Connect, select a platform from the left side, then complete the method shown for that platform. After the authorization becomes connected, assign it to an agent from the agent Connect dialog.

Standard Dopax flow

  1. Open Connect. In Dopax Desktop, open User Settings and select the Connect tab.
  2. Choose a platform. Pick WhatsApp, Slack, Signal, Discord, facebook, Instagram, X Chat, or Custom widget from the platform list.
  3. Start an authorization method. Use the authorization method shown by Dopax, such as QR login, code login, phone login, bot token, Cookie login, or widget creation.
  4. Submit only inside Dopax. Paste codes, tokens, cookie JSON, or copied cURL commands into Dopax when the selected platform asks for them. Custom widget creates an embed script directly.
  5. Confirm the result. Wait for the authorization card to show a connected state. Use Refresh if the platform completed login but the card has not updated yet.
  6. Assign it to an agent. Open the agent Connect dialog, select the connected account or widget, choose the agent that should handle the room, and save.

WhatsApp

QR authorization from Dopax Connect.

How to authorize

  1. Select WhatsApp in Connect.
  2. Start the QR authorization method.
  3. Scan the QR code shown in Dopax with the primary WhatsApp phone.
  4. Keep Dopax open until the authorization card appears as connected.

What to prepare

Primary phone with WhatsApp installed and enough time to scan before the QR expires.

Slack

Workspace cookie or token authorization inside Dopax.

How to authorize

  1. Select Slack in Connect.
  2. Start Cookie login or the workspace method shown by Dopax.
  3. Paste the Slack cookie JSON or copied cURL command into the Dopax form.
  4. Submit and wait for the Slack authorization card to become connected.

Expected values

Dopax expects the Slack workspace session values shown in the Connect form, commonly auth_token and cookie_token.

Signal

Phone or linked-device authorization managed by Dopax.

How to authorize

  1. Select Signal in Connect.
  2. Start the Signal authorization method shown by Dopax.
  3. Enter the phone number or complete the displayed QR, code, or emoji confirmation step.
  4. Wait until the Signal card appears in the authorizations list.

What to prepare

Signal mobile access and the phone number or linked-device confirmation requested by Dopax.

Discord

Bot token or app authorization configured from Dopax Connect.

How to authorize

  1. Select Discord in Connect.
  2. Choose the bot token or app authorization method shown by Dopax.
  3. Paste the requested token or credential into the Dopax form.
  4. Submit, then confirm the Discord authorization becomes available for agents.

What to prepare

A Discord application or bot with the server and message permissions required for your workflow.

facebook

Fresh Messenger cookie authorization submitted inside Dopax.

How to authorize

  1. Select facebook in Connect.
  2. Start Cookie login for Messenger.
  3. Paste a fresh cookie JSON object or copied cURL command into Dopax.
  4. If Facebook rejects the session, remove the failed authorization and submit fresh cookies again.

Required cookies

Dopax currently checks for xs, c_user, and datr from a logged-in Messenger browser session.

Instagram

Instagram Direct cookie authorization submitted inside Dopax.

How to authorize

  1. Select Instagram in Connect.
  2. Start Cookie login for Instagram.
  3. Paste the copied Instagram cURL command or cookie JSON into Dopax.
  4. Submit and wait for the Instagram authorization to connect.

Required cookies

Dopax currently checks for sessionid, csrftoken, ds_user_id, mid, and ig_did.

X Chat

X cookie authorization submitted inside Dopax.

How to authorize

  1. Select X Chat in Connect.
  2. Start Cookie login for X.
  3. Paste the cookie JSON or copied cURL command into Dopax.
  4. Submit and wait for the X Chat authorization card to become connected.

Required cookies

Dopax currently checks for ct0 and auth_token from the active X browser session.

Custom widget

Embeddable website chat that opens visitor conversations inside Dopax rooms.

How to connect

  1. Select Custom widget in Connect.
  2. Create a widget for the site or product page you want to support.
  3. Copy the generated script tag and place it on the website page.
  4. Assign one or more agents to handle new visitor rooms from that widget.
  5. When a visitor sends a message, Dopax creates a room with the visitor context and assigned agents.

What it carries

Widget rooms can include the visitor name, external user ID, page URL, page title, and optional identity metadata from the host website.